We’re currently working with Wandsworth Borough Council’s leisure and sport services to maximise their performance.

What are we doing?

We’ve carried out surveys and held meetings with staff to gain insight into their views, motivations and work processes. For managers, we’ve held a workshop and one-to-one interviews to understand the views of staff and to develop prioritised action plans and solutions to maximise the team’s performance.

What is the aim of the work?

We have provided a number of key recommendations to maximise team motivation and are supporting the management team to implement these. Recommendations have covered areas such as training, personal development, leadership and communication.

“As a result of this work significant improvements have been made to the training and personal development pathway, communication methods, rewards and recognition and manager support”

Tim Fleming, Assistant Chief Leisure and Sports Officer, Wandsworth Borough Council